Diablo 3 : Darkness Falls, Heroes Rise FAQ

The Diablo III site has been updated with a new FAQ for the Darkness Falls, Heroes Rise site. The new interactive site gives players an opportunity to earn various rewards that will be able to be utilized when the game is released in May. There have, however, been some issues with site stability which the FAQ seeks to explain.

The site was very unstable the first few days of launch and I wasn't receiving confirmation emails that I'd successfully claimed a sigil. Why didn't you extend the time the demon hunter was active?

Even though confirmation emails weren't being sent, we did receive all submissions made during the period when our mailer wasn't working. If you're worried your submission wasn't received and that hero is no longer available, fret not, there will be a period at the end of the promotion where you'll be able to claim any sigils you might've missed.

The Diablo III site has been updated with a new FAQ for the Darkness Falls, Heroes Rise site. The new interactive site gives players an opportunity to earn various rewards that will be able to be utilized when the game is released in May. There have, however, been some issues with site stability which the FAQ seeks to explain.

The site was very unstable the first few days of launch and I wasn't receiving confirmation emails that I'd successfully claimed a sigil. Why didn't you extend the time the demon hunter was active?

Even though confirmation emails weren't being sent, we did receive all submissions made during the period when our mailer wasn't working. If you're worried your submission wasn't received and that hero is no longer available, fret not, there will be a period at the end of the promotion where you'll be able to claim any sigils you might've missed.